Frequently Asked Questions

What is a "macaron"?

A French macaron is a delicate meringue based French confection made with almond flour, meringue, and sweet fillings of choice. Not to be confused with the macaroon, which is a cookie made with shredded coconut and often dipped in chocolate. The shell of the macaron is naturally gluten-free.  Aside from both being delicious and similar in spelling, macarons and macaroons are entirely different cookies. First off, a macaroon is coconut based, where as a macaron is meringue based. ... Macarons range in color and flavors and macaroons are limited in variety.

What is the best way to enjoy macarons?

French macarons are very fragile, and they should be kept refrigerated. Macarons are extremely sensitive to moisture in the air. If you plan to keep them for more than 3 days, keep them in the airtight plastic containers they came in in the refrigerator. They will stay fresh for up to 5 days.  When you are ready to enjoy them, leave at room temperature for 30mn, then remove from the container.

How are they made?

We create our macaron shells from a cooked sugar meringue base, guaranteeing a crisp finish. The fondant element comes from the filling, sandwiched between two shells. Our fillings fuse the macarons together to become at one with the shells and release the full flavor. Our macarons are produced from start to finish in the same way as an artisanal craft.

What is the shelf life?

Freezing, the best preservation method! We freeze our macarons when they are at their peak quality to stabilize and preserve them for up to 12 months at 0°f.   Once they are defrosted, they will regain all the qualities of a freshly produced macaron and will have a shelf life of up to 5 days when stored in the fridge.

How long will my macarons last?

In the original packaging, our macarons will stay fresh for 5 days in the refrigerator and 1 month in the freezer.

Why are macarons expensive?

They require expensive ingredients like almonds, fruits, premium chocolates, natural flavorings, etc. The whole idea is in making a perfect product by taste and also visually. This requires good ingredients, precise baking, skilled filling and decorating.

Where and when do you ship?

We offer shipping across the USA.   All of our macarons ship in 2 days or less! If you place your order by 1pm Monday—Thursday, we’ll get it shipped out the same day. Orders placed after 1pm will be shipped the following day. We do not ship Friday, Saturday, or Sunday.

Can I ship as a gift?

Include a note at checkout and we’ll be sure it gets included in the package.

How do you ensure the freshness of your product during delivery?

All our products are sealed in airtight packaging to maintain our high-quality standards. Our macarons are shipped in insulated boxes with ice packs to make sure they arrive to you at the peak of their freshness. Please note that the ice packs we pack with your order do not need to be frozen or even still cold upon arrival. They are there to elongate the shelf life. 

How far in advance should I order macarons for a special event?

We avoid shipping macarons over the weekend because we do not want your temperature sensitive package spending the weekend in a shipping facility. With the exception of the Southern states, we only ship Monday, Tuesday, and Wednesday. To be safe, if you need your macarons by a specific date, it is recommended that you place your order by the previous Monday or Tuesday.

Do your products contain trans-fat?

None of our products contain any trans fats.

Are your macarons gluten free?

Yes! Macarons are naturally gluten free.

Do your macarons contain nuts?

Yes, one of the main ingredients in French macarons is almond flour.  

Where are your macarons made?

Our macarons are made from scratch in the USA in our pastry kitchen in Orlando Florida.

What do I do to cancel and/or make changes to my order?

If you want to cancel or make any changes to your order, please email us at: contact@LMDMacaron.com with your order number.

I need macarons that are a specific color to match my event’s theme/company’s colors. What would be the minimum order of one macaron flavor?

48 pieces, you can contact customer service please email us at: contact@LMDMacaron.com and we can help you with your special order.

How do I order wholesale macarons for my retail shop, catering company, or hotel?

Please visit our wholesale page or send us an email at contact@LMDMacaron.com and we will send you a link to view our wholesale prices, minimum orders, etc.

My company is interested in gifting your products to our large client base. Do you offer corporate discounts?

Yes, we offer several corporate gifting options. Please contact us via email at contact@LMDMacaron.com 

Who are your wholesale customers?

Most of our wholesale customers are high-end hotels, restaurants, shops, and grocery stores all across the US.  Most are proud to carry our products as private label.

How do ship wholesale?

We package our wholesale macarons in cases containing 96 macarons (one flavor per case). The macarons are separated into individually wrapped trays of 24. For our customers out of state we typically ship them frozen on a pallet. Pallets can carry anywhere between 25 cases to 100 cases.

Testimonials

The Story Behind La Maison Du Macaron

At La Maison Du Macaron, we cater to the discerning tastes of wholesale clients nationwide, including theme parks, restaurants, and businesses, with convenient online ordering. While our bakery remains closed to the public, we welcome appointments for presentations and offer exclusive tours for the media to experience our culinary craftsmanship firsthand.
Meet Our Chefs